Whether you’re a Savvy Starter with a newly opened storefront or a Growing Retailer expanding into a second location, your first point of contact with customers isn’t happening at your store. It’s happening on the web!  Make sure your website is helpful, welcoming, and convinces customers to stop into your store by conducting a retail…

After years of leading groups with hundreds of store owners, I can confidently report that ALL POS systems go down. Yes, all of them! So, what to do when your POS system goes down? There’s not one system that’s better than another when it comes to this.  We always think the grass is greener on…

Credit card fees for small businesses are a contentious topic among retail store owners. As credit card fees continue to rise, shopkeepers are wondering what they can do to lower this expense.  Use your VOICE to reach out to Congress. Tell them to stand up for Main Street over Wall Street here: In July 2023,…

What’s less than 8 weeks away and right in the middle of the busiest quarter for indie retailers? It’s the biggest weekend of the retail holiday season: BFCM Small Business Saturday Weekend. With this mega retail weekend quickly approaching, it’s time to start planning! Read on to learn why indie retailers love this weekend, which…

Did you know you can sell from your window display, even when your store is closed? With my QR code tutorial for brick and mortar stores, your window display can attract potential customers, provide them with product information, and even drive them to your online store.  Read on to learn how you can make it…

I get asked a LOT of questions about Master Shopkeepers. As a retail store mastermind coach, I completely understand why you have questions and want to put your mind at ease. With applications closing for 2023 on September 30, now is the time to answer the five most common questions store owners ask me about…