If we want our retail businesses to scale and grow, we can’t do it alone. That means that we have to hire—and hiring well requires having a system in place.  In Master Shopkeepers, our mastermind for brick and mortar retail store owners, we were lucky to have my friend Stacy join us as a guest…

I talk about profit a lot—after all, the Savvy Shopkeeper slogan is work less, profit more! But I don’t talk about profit just for vanity or for making more and more money. It’s so much more than that.  We all hear some snide comments about how you’re “just playing shop” or “have a fun hobby.”…

If you feel like some items in your store are looking tired, your regular customers are probably noticing it, too. Stale inventory can bore your regular customers and hurt your bottom line.  But deciding what to do with dead inventory can be tricky. Here’s my system for dealing with tired items so that my store…

We all have programmed thoughts that guide our day-to-day lives. No matter what age we are, these unintentional beliefs are always there influencing our choices. Usually, our brains are trying to protect us from harm with these beliefs. But sometimes these thoughts can stand in our own way and keep us from growing. The good…

Each month, members in the Shopkeepers Lab and Master Shopkeepers get a new live lesson on a relevant topic taught by me or a guest expert.  Recently, I taught a lesson giving an overview of the term omnichannel retail, which I wanted to share with listeners of the Savvy Shopkeeper Retail Podcast as well.  As…