Ep. 13 What Made 2019 Successful for Independent Retailers

As shopkeepers, it’s easy to get caught up in running our business. We chug along, push forward, and hustle to make it work. But that often comes at a high cost—our emotional health.  Our emotional health and our mindset are crucial to our work as shopkeepers. Without them, it’s challenging to succeed. Over the past…

 The most important thing about your customers? Understanding them. In Episode 9 of the Savvy Shopkeeper Retail Podcast, I covered: Understanding your ideal client How to keep this person top of mind when creating content Connecting with your customers on an intimate level Customer Avatar Workbook. Sign up below to get your free workbook!…

Well-designed cash wraps are an investment, but they help you be more efficient, organized, and create a better customer experience.  Let’s look at some of the factors you should consider for this workhorse furniture piece for your retail space. #1. Height 36 inches seems to be the sweet spot for a cash wrap’s height. At…

Understanding your numbers is a crucial part of succeeding as a retail business owner.  When I say “your numbers,” I’m referring to the numbers from your Profit and Loss statement. Sometimes when I talk about the P&L, it scares retailers. But it shouldn’t!  The P&L statement is one of the MOST valuable tools a brick…

In episode 2 of the Savvy Shopkeeper Retail podcast, I want retailers to have eyes wide open about this topic. If you have a salary goal as a retail store owner, use my sales to salary calculator to determine what you may need to generate in retail sales in order to hit your goal. Retail…