Ep. 17 The Confusion around Community Over Competition

I get asked a LOT of questions about Master Shopkeepers. As a retail store mastermind coach, I completely understand why you have questions and want to put your mind at ease. With applications closing for 2023 on September 30, now is the time to answer the five most common questions store owners ask me about…

This is part one of a four-part series on Operations Manuals for brick-and-mortar store owners! Read parts two, three, and four. In Master Shopkeepers and on the podcast, I talk about a wide variety of topics that resonate with indie retailers. But one of my biggest strengths—maybe even my zone of genius!—is systems. Read on…

Understanding your numbers is a crucial part of succeeding as a retail business owner.  When I say “your numbers,” I’m referring to the numbers from your Profit and Loss statement. Sometimes when I talk about the P&L, it scares retailers. But it shouldn’t!  The P&L statement is one of the MOST valuable tools a brick…

Earlier this year, I launched the Savvy Shopkeeper Quiz. After taking the quiz, you’ll know what stage of your shopkeeping journey you’re in and get a few free resources hand-picked with shopkeepers like you in mind. It’s beneficial for shopkeepers to understand WHERE they are on their journey, and the quiz gives shopkeepers that clarity! …

Every time you see another article about supply chain issues in the retail industry, do you cringe a little bit? It happened to me the other day. A two-minute segment came up about this topic on the nightly news, and I thought, “do I really want to watch this or listen to this again?” One…

One of my values for Savvy Shopkeeper is to empower shopkeepers—especially women—to pay themselves. Sometimes, that means kicking fear to the curb and raising prices in our stores. There are a few common excuses I’ve heard women store owners use to justify keeping their prices too low. Often, women want to help and be good…