OpenPhone App: The Phone Alternative For Small Businesses
Are you a small business owner looking for an affordable phone solution with more benefits than a standard landline?
I recently was, so I polled our group members and asked:
What type of phone line do they use for their business?
The results:
- Landline with a phone number just for the store – 22
- Google Voice – 8
- Personal Cell Phone – 7
- Additional Cell Phone/Number – 4
- Only communicate via email/messages – 1
Then I posted a follow-up question, how much do you pay for your phone?
- Most who pay for a landline said they pay for bundles (internet, phone, fax, etc.) anywhere between $89 and $200/month.
- Someone said they love Google Voice because it’s free.
- Another member said she hated paying for the landline so she opted to use her personal cell phone number.
- And someone else stressed the importance of reading a contract because now she’s stuck with a one-year service.
What is OpenPhone?
“Small business phone system, reinvented.
OpenPhone adds a second phone number to your existing mobile device along with powerful features to help your small business communicate better.”
Why does it work for our small business?
- A phone app
- Unlimited talking
- Unlimited texting
- Voice Mail
- No setup fees
- No contracts
- Local or toll-free number
- Transfer the current number you use (just contact them)
- Customer Service
- Personalization
More perks: My sister and I both have the app installed on our phones, we both see when calls or messages are coming in, the calls and messages are NOT deducted from our personal cell phone plans AND the incoming calls are identified as OpenPhone calls so we can identify them as business-related calls and not personal calls. YES!

Want to see how OpenPhone works?
What’s the difference between Google Voice and OpenPhone?
You may be thinking this sounds very similar to Google Voice but there are many aspects of OpenPhone that make it better than Google Voice. Click here to read about the differences.
How much is OpenPhone?
Originally OpenPhone was offering point plans but now they offer a SIMPLE monthly no-contract service for $9.99/mo.
I wanted to test this service out before recommending it and if it isn’t already clear, I am very HAPPY with it. I sent many, many emails to Daryna who graciously answered ALL of my questions.
We’ve been using it for a month and I’m so happy we found a phone solution for our business.
OpenPhone is currently offering one month free if you want to check it out – click here to get the app and offer so you can sample it yourself.
Want to learn more?
- Follow Savvy Shopkeeper on Instagram or Facebook or sign up for email updates!
- Visit the Shopkeeper’s Academy to learn more about our group memberships and 1:1 coaching.
- Listen to the Savvy Shopkeeper Retail Podcast.
I share some of the most helpful information and tips for retail business owners on the Savvy Shopkeeper Retail Podcast. I know you’re busy so episodes are short and sweet at around 20 minutes. Want to work less, profit more, and grow? Listen on any of these platforms:
You’ll find the Savvy Shopkeeper Retail Podcast on all these listening platforms: Spotify Apple iHeart Audible Amazon Music
*Please note that some of the links above are affiliate links or codes, and at no additional cost to you, I will earn a small commission if you decide to make a purchase after clicking through the link. I make recommendations because I feel they are helpful and useful to shopkeepers, not because of the small commissions I make if you decide to buy something through my links or codes. Please do not spend any money on these products unless you feel you need them or that they will help you achieve your goals.
Thanks so much for your awesome review, Kathy! We’re thrilled that you’re enjoying OpenPhone and look forward to serving you for years to come 🙂
Thanks for the great info! I think we’re lying too much currently for our business line. Question: when you call someone back, what number shows up on caller ID?
Hi Pam, thanks for asking – the number you choose or transfer appears on caller ID. You actually place/answer calls and message all from the app. It’s great because you don’t use your personal cell phone minutes for the calls.