store intensive

Build Your Confidence, Transform Your Store

Book a Discovery Call
Kathy Cruz and a shop owner reviewing a laptop together at a store counter.

What is a Store Intensive?

A Store Intensive is a comprehensive coaching package that combines virtual meetings and an in-person experience designed to transform your retail business. Kathy Cruz will travel to your store to assess and optimize key areas, including merchandising, floor plan, systems, and customer experience, all tailored to your unique needs and challenges.

This hands-on, personalized approach provides actionable strategies to help your store thrive. From tackling operational inefficiencies to creating a more engaging shopping experience, all while optimizing your business for financial awareness and increased sales.

The Store Intensive is all about turning your biggest challenges into opportunities for growth and success.

Book a Discovery Call
“Currently, my biggest need is to work on organization and decluttering. Putting systems in place to ensure it stays organized. I’m all over the place and know I’m losing money because I’m buying items multiple times

Choose Your Key Areas of Focus

Floor Layout & Traffic Flow

Design a layout that guides customers through your store effortlessly, maximizes shopping space, and encourages exploration to boost sales.

Merchandising & Displays

Create visually appealing displays and strategically place products to attract attention, tell a story, and inspire customers to buy.

Operational Efficiency

Streamline day-to-day processes like inventory management, team workflows, and scheduling to save time and reduce stress.

Pricing Strategies

Develop a clear and confident approach to pricing that ensures profitability while staying competitive in your market.

Service Offerings

Refine your current services or introduce new ones to add value, enhance the customer experience, and build loyalty.

Deeper Financial Understanding

Gain clarity on your financials and identify opportunities to increase profits and improve cash flow.

“I really see two areas of my store that would benefit from this. Systems and processes, and buying habits and tracking.”
Kathy Cruz hanging Cleveland, Ohio tote bags on a shop display.
Kathy Comes to You

Experience the magic of in-person coaching as Kathy comes to your store offering hands on guidance.

Top view of a stylish home office desk with a laptop, planner, and coffee cup, showing hands on a blueprint.
Dedicated Travel Coordinator

Our amazing team member, Kristyn, handles all travel logistics, ensuring you have one less thing to handle.

Hassle-Free Logistics

We Handle All the Travel Details for a Stress-Free Experience

Book a Discovery Call

What clients are saying:

  • “Before the store intensive I was behind in sales from 2022 year to date. After the store intensive I was ahead of 2022! I also reached my revenue goal for 2023! To me this shows an injection of energy and enthusiasm that I got for the 4th Quarter!
    P.F.
    Oregon Store Owner
  •  I’m not sure where we’d be right now, professionally or personally, if we hadn’t spent this past year working with you.
    D.M.
    Arkansas Store Owner
  • I’m feeling really good about things and getting my confidence back so that I’m in control of the store vs it controlling me.
    R.W.
    Missouri Store Owner

  • I used to feel frustrated in my small space, and now I feel proud that I use
    every inch of space to sell so much product!
    P.F.
    Oregon Store Owner

Real Results: Success In Numbers

40%

More time buying due to streamlined systems

15-20%

Revenue increase or recovery after Intensive

650

Additional square footage to sell products

4.26

Average turn on new inventory ordered

50%

Less abandoned orders due to new policy

Store Intensive Pricing

Pricing varies by location, with rates adjusted based on your distance from Northeast Ohio. Use the tabs below to find the option that fits your store.

Starts at

$7495

Within 1 hour driving distance of Strongsville, Ohio.

  • Three Pre-Intensive Zoom Meetings with Kathy
    We get aligned before I ever walk through your door. I gather data, review your metrics, study your challenges and/or store layout, and map out a strategic plan so every hour on-site is intentional. These sessions help us identify what you want to improve, what’s holding the store back, and how we’ll measure success when I arrive.
  • Preparation & Analysis (Behind the Scenes)
    I do a deep dive into your sales patterns, inventory performance, coverage, margins, staffing structure, and customer flow. You’ll know exactly where your business is leaking profit, where the opportunities are hiding, and what decisions will move the needle the fastest. This prep work is what makes the on-site work business-changing instead of surface-level.
    Two-Day In-Person Store Intensive
    This is the hands-on, roll-up-my-sleeves portion. I study how your store operates on the floor and behind the scenes. I observe customer behavior, review real-time processes, evaluate merchandising and layout, and look at how your systems, workflows, and team practices are supporting or slowing your goals. Then we implement. That may look like rebuilding displays, tightening your layout, cleaning up the back room, reorganizing categories, refining inventory or buying decisions, improving team communication, or documenting SOPs on the spot.
    On-the-Ground Coaching and Decision Support
    As we work, I coach you and your team (if applicable) through the why behind every change. You get immediate feedback, in-the-moment training, and clarity that helps you continue improving long after I leave.
    One Post-Intensive Zoom Follow-Up + Summarized Action Plan
    You get a clear plan that documents what we changed, why we changed it, and what to do next. We meet after the dust settles so you can ask questions, stay accountable, and keep the momentum going once you’re back in your day-to-day rhythm.
    A La Carte Add-On: Additional In-Store Days
    Some stores want more implementation time or deeper work across multiple departments. You can add an extra on-site day for $2500 if you want to expand the project.
Book a Discovery Call

Starts At

$9495

Within 4 hours driving distance of Strongsville, Ohio.

  • Three Pre-Intensive Zoom Meetings with Kathy
    We get aligned before I ever walk through your door. I gather data, review your metrics, study your challenges and/or store layout, and map out a strategic plan so every hour on-site is intentional. These sessions help us identify what you want to improve, what’s holding the store back, and how we’ll measure success when I arrive.
  • Preparation & Analysis (Behind the Scenes)
    I do a deep dive into your sales patterns, inventory performance, coverage, margins, staffing structure, and customer flow. You’ll know exactly where your business is leaking profit, where the opportunities are hiding, and what decisions will move the needle the fastest. This prep work is what makes the on-site work business-changing instead of surface-level.
    Two-Day In-Person Store Intensive
    This is the hands-on, roll-up-my-sleeves portion. I study how your store operates on the floor and behind the scenes. I observe customer behavior, review real-time processes, evaluate merchandising and layout, and look at how your systems, workflows, and team practices are supporting or slowing your goals. Then we implement. That may look like rebuilding displays, tightening your layout, cleaning up the back room, reorganizing categories, refining inventory or buying decisions, improving team communication, or documenting SOPs on the spot.
    On-the-Ground Coaching and Decision Support
    As we work, I coach you and your team (if applicable) through the why behind every change. You get immediate feedback, in-the-moment training, and clarity that helps you continue improving long after I leave.
    One Post-Intensive Zoom Follow-Up + Summarized Action Plan
    You get a clear plan that documents what we changed, why we changed it, and what to do next. We meet after the dust settles so you can ask questions, stay accountable, and keep the momentum going once you’re back in your day-to-day rhythm.
    A La Carte Add-On: Additional In-Store Days
    Some stores want more implementation time or deeper work across multiple departments. You can add an extra on-site day for $2500 if you want to expand the project.
Book a Discovery Call

Starts at

$12,995

Travel requiring flights.

  • Three Pre-Intensive Zoom Meetings with Kathy
    We get aligned before I ever walk through your door. I gather data, review your metrics, study your challenges and/or store layout, and map out a strategic plan so every hour on-site is intentional. These sessions help us identify what you want to improve, what’s holding the store back, and how we’ll measure success when I arrive.
  • Preparation & Analysis (Behind the Scenes)
    I do a deep dive into your sales patterns, inventory performance, coverage, margins, staffing structure, and customer flow. You’ll know exactly where your business is leaking profit, where the opportunities are hiding, and what decisions will move the needle the fastest. This prep work is what makes the on-site work business-changing instead of surface-level.
    Two-Day In-Person Store Intensive
    This is the hands-on, roll-up-my-sleeves portion. I study how your store operates on the floor and behind the scenes. I observe customer behavior, review real-time processes, evaluate merchandising and layout, and look at how your systems, workflows, and team practices are supporting or slowing your goals. Then we implement. That may look like rebuilding displays, tightening your layout, cleaning up the back room, reorganizing categories, refining inventory or buying decisions, improving team communication, or documenting SOPs on the spot.
    On-the-Ground Coaching and Decision Support
    As we work, I coach you and your team (if applicable) through the why behind every change. You get immediate feedback, in-the-moment training, and clarity that helps you continue improving long after I leave.
    One Post-Intensive Zoom Follow-Up + Summarized Action Plan
    You get a clear plan that documents what we changed, why we changed it, and what to do next. We meet after the dust settles so you can ask questions, stay accountable, and keep the momentum going once you’re back in your day-to-day rhythm.
    A La Carte Add-On: Additional In-Store Days
    Some stores want more implementation time or deeper work across multiple departments. You can add an extra on-site day for $2500 if you want to expand the project.
Book a Discovery Call
Let’s get started!

Confidently Take Your Store to the Next Level

Book a Discover Call